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sky140885

Shure Service Centre in Singapore

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Hi to All,

 

May I know where is Shure service center in SG?

Intend to send my E2C for repair as the right side of the earphone is producing intermittent sounds.

Actually, quite sad as I have only used the E2C not even a year, and it is down already.

Thanks.

 

Regards,

Sky

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Same problem as what I encountered. Luckily its still under warranty when it happened.

 

I check with the service personal is not really cheap to service it.

 

Maybe u can called them to check out first.

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Do they accept IEMs that are not bought locally? Will the warranty still be valid?

 

I don't think so.

U must produce the receipt for warranty service.

 

Can call & confirm. The warranty is only for 3 months from purchase date but can try if within 6 months.

 

I sent mine for service after 4 months & they still warrant it.

 

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Shure warranty is 2 years right?

Intend to bring it down for servicing..

Any idea what is their operating hr?

 

Pretty sure a guy said that it's 3 months and he called up to check

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Mine was 9 months old when I sent them in for servicing due to intermittent crackling. No problems. Infact, I got fast tracked because I was going overseas for my studies. So I got a brand spanking new pair in 4 days.

 

Now that's customer service.

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Guess some people like to bullsh*t then. 2 years sounds logical

 

Not really bullsh*t.

 

I brought mine at Hung Brother last year & this is what they told me.

 

I am not sure is there any changes but I seldom see earphone or headphone having warranty except Sennheiser.

Edited by Jeremy

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Everyone please stop spreading nonsense. ALL SHURE EARPHONES COME WITH A TWO YEAR INTERNATIONAL WARRANTY.

 

http://shure.com/PersonalAudio/CustomerSup...ranty/index.htm

 

yes two solid two years. I bought a Shure E2C from Audio Performance in Sim Lim Square and it failed on me ( wire snapped) after a year plus of use. Just send it down to local service center with invoice and you will get the warranty service. Pretty fast and swift service. Takes only 1 week to service it and back with a brand new pair.

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